Museum access

Charles Dickens’ Birthplace Museum is accessed via a steep and narrow external staircase down to the shop. There are then three further flights of stairs up through the house. This makes access unsuitable for those with mobility impairments.

There are handrails on all the staircases to assist anyone with mobility or visual impairments. All the museum toilets have grab rails.

Information contained on paddles within each room are available in large format, braille and various languages.

Staff are fully trained in disability awareness and equalities and diversity so can help with any enquiries.

Guide dogs, hearing dogs and assistance dogs wearing appropriate tabards are permitted in the museum. Non-assistance dogs are not allowed in the building.

Download the Access Statement for Charles Dickens’ Birthplace Museum (PDF).